The third party support company indicates that Samsung keeps promising to ship one, and keeps not shipping it. The third party support company submitted a request for a replacement TV, given the time that had elapsed, but Samsung DENIED this request, apparently hoping to run out the clock on a 12 month warranty by indefinitely delaying a replacement part. I checked "my samsung" to track the status of my repair, and have verified that the part is "on order" with an estimated ship date of "00/00/0000." I'm optimistically interpreting that as the year 10,000 AD, not 20,000 or 30,000.

Is that bud luck, or what. Too late to send back to Amazon (only 30 day window for return), so I contact Samsung customer service. BEWARE of Samsung customer service.

Enough that you can push in on it (the left side does not do this even though they look the same) and if you push it in, the buzz goes from loud to soft. I would be able to live with a soft buzz (though I shouldn't have to from a $2000 TV, *SAMSUNG*) but I can't stand behind the TV all the time holding the panel in. The Eagle guys (very nice fellows) tried to help by loosening/tightening the screws, but it only got worse.

I dont know how good a 50" lcd would be but it sure seems not possible to get a better picture than what I got. And about amazon and the delivery by eagle I have seen mixed reviews but both were fantastic in the whole process I had bought the t.v for 2,199 it has dropped a few times to a final 1,899 and they have been willing to refund the dropped price several times with no hassal Thanks amazon wonderful buisness. As far as the delivery went they estimated it to be 10 days I think but it was here in 4, eagle came in dropped it off hooked it up took the garbage away and made sure it worked how can you beat that for free shipping so pat on the back to eagle.

Buzzing improves after the TV is on for 15 minutes, but gets worse on white/bright screens. That will be a non-issue for some, but I called Samsung's customer service and got 2 different opinions. A woman told me that buzzing should go away after about 2 weeks, as you break it in...

I'm told, however, that they will replace the panel, and not the TV. At least they leave it in the meantime, so I'm not without a TV, although I am suffering with a defective one. One month later, still no replacement panel.

First SD channels, "garbage in, garbage out", if the original picture is poor/bad then you can't expect a TV to "fix it" and make it HD clear. Anyone who does is like the fool in the copier commercial who wants to have his black and white presentation run on the color copier to spice it up, DUH! Second complaint, speakers, LOOK AT THE THINGS, they are itty, bitty little speakers in the side of the slim panel why in the world would anyone expect anything close to 5.1 or 7.1 sound???

If you are purchasing the Samsung FP-T5084 (or any Plasma, for that matter) on amazon.com, do not purchase the extended warranty (available for around $300 for 4 years). It does not cover "screen burn-in", and in fact the manufacturers warranty also does not cover burn-in even during the warranty period. If your plasma has a screen burn-in one day after purchase, it still is your headache!

Thank you Amazon for your gracious customer support team who confidently expressed gibberish so that I would go away and wait for pigs to fly. All your support team had to do was to either complete the order on Dec 12 or then correct the initial mistake and follow through with their solution of mailing it out with a 2 business day delivery.

Common Issues: Others have complained about buzzing (mine only buzzes with a fully white screen), poor sound quality (sound quality is average for a tv nothing terrific or terrible), etc. Out of all of the problems I've read about in reviews the only one that I have is with the set generating heat, but it isn't that bad.

Overall, the TV is really really good, and the only reason why I give it 4 stars is because if you do not wish to connect it to a surround sound system, you might be a little disappointed with the sound effects. My surround sound installation was done a week after I got the TV; so, I could make out the difference between the original TV sound and the Bose system. There is no comparison...the original sound pales in comparison.

Use the digital optical out from the TV into your AV sound system this will take the sound from all the devices plugged into the TV and allow you to use just one cable to the AV receiver. One annoyance that went away after a couple of months was a "crackling" sound coming from the plastic trim around the set as it warmed up. I was a bit worried until I figured out it was the plastic trim and after a few months it evidently had expanded to its full size and quit making noise.

While waiting for the replacement TV to come, I enjoyed this one, except for the disturbingly loud buzzing that emanated from the back of the set, particularly when the screen was brightly lit (i.e., loudest buzzing on a pure white screen). The replacement TV that eventually came experienced the same buzzing, only 10 times worse. Also, within about two months, an entire row of pixels went black.

I had an hd t.v before this one and it just blew it away, I seen alot of people say that standard def is terrible on this t.v but in all honesty I dont think its bad at all it is by no means hd but deffinetly tollerable. I have time warner cable and someone said that you cant get a hd box with HDMI thats not true, yes time warner sucks but still you can get one.

We'll see, though. In short, don't buy a Plasma from Samsung. The buzzing is apparently endemic, they don't stand behind their products, and I'm lucky to have my panel develop a black line (another common problem with plasmas, apparently) while still within the anemic 12 month warranty period.

As far as the settings go I have it on dynamic wich looks beautiful I have read in reviews that dynamic will damage your t.v, then someone told me they wouldnt have that setting if it was gonna do that so I gave it a shot no problems what so ever yet with burn in imaging. I actually fell asleep with a dvd in the simsons movie on an upscaling dvd player and thank god no burn in. I am very cautious concerning that but yet seems to not be a problem.

One important thing: If Ceva Logistics does not have your phone number on file, then they will deliver the item without calling you beforehand. To avoid this, I called them (based on the tracking information on the website) and pre-arranged a delivery date + time. The customer service is not very professional during the call, but the actual delivery is done in a good fashion.

Great...no problem here. Well, the next day I checked the tracking of the package and discovered the package had been sent out instead with the standard shipping and guess what, the estimated time for delivery was Dec 27. I called customer support again and was told they were confident the tv would be there before Dec 25 and not to worry.

The Ugly: When viewing programming that does not have 16:9 format, with the TV in "Just Scan" picture size, there is a one or two pixel high distorted line that appears on the top of the image stretching from end to end. This line disappears when the image is manually stretched to fit (Wide and Fit mode), but when a 16:9 HD program comes back on, the image quality suffers until "Just Scan" mode is re-enabled manually...arrgh.

Right now I am just upset that it was defective, and that I have to wait a week to probably just get another defective one. Like I said, I will update the rating and review as this ordeal progresses. The only reason I give the TV 2 stars right now is one for Amazon and one for Eagle.

First SD channels, "garbage in, garbage out", if the original picture is poor/bad then you can't expect a TV to "fix it" and make it HD clear. Anyone who does is like the fool in the copier commercial who wants to have his black and white presentation run on the color copier to spice it up, DUH! Second complaint, speakers, LOOK AT THE THINGS, they are itty, bitty little speakers in the side of the slim panel why in the world would anyone expect anything close to 5.1 or 7.1 sound???

Common Issues: Others have complained about buzzing (mine only buzzes with a fully white screen), poor sound quality (sound quality is average for a tv nothing terrific or terrible), etc. Out of all of the problems I've read about in reviews the only one that I have is with the set generating heat, but it isn't that bad.

Overall, the TV is really really good, and the only reason why I give it 4 stars is because if you do not wish to connect it to a surround sound system, you might be a little disappointed with the sound effects. My surround sound installation was done a week after I got the TV; so, I could make out the difference between the original TV sound and the Bose system. There is no comparison...the original sound pales in comparison.

Use the digital optical out from the TV into your AV sound system this will take the sound from all the devices plugged into the TV and allow you to use just one cable to the AV receiver. One annoyance that went away after a couple of months was a "crackling" sound coming from the plastic trim around the set as it warmed up. I was a bit worried until I figured out it was the plastic trim and after a few months it evidently had expanded to its full size and quit making noise.

True, the sound isn't wonderful, but you don't buy a TV like this and not hook it up to some form of surround system. So I'm not going to hold that against it.

Stock sound is weak, but who would really leave this plasma unconnected to a surround system? I notice the buzzing that people have been talking about, but only when I am trying to hear it. Most often, I am tuning into the action, so I don't hear it.

The speakers for the set are not very good, but most will probably hook it up to a surround sound system anyway. There is a buzzing sound, but that is only loud enough to hear when the sound is off. Haven't had any issues with cracking noises yet, but I've only had this set for a couple of days.

The sound, for general viewing, well, it's not awful, it's not even that bad, but for movies and gaming I use a Bose Acoustimass.

Ubuntu/myth box for HTPC sound: 2 Very poor, hollow sounding.

sound - I've read complaints that the audio is lacking. Its not as good as my Sony but its not bad.

I dont know how good a 50" lcd would be but it sure seems not possible to get a better picture than what I got. And about amazon and the delivery by eagle I have seen mixed reviews but both were fantastic in the whole process I had bought the t.v for 2,199 it has dropped a few times to a final 1,899 and they have been willing to refund the dropped price several times with no hassal Thanks amazon wonderful buisness. As far as the delivery went they estimated it to be 10 days I think but it was here in 4, eagle came in dropped it off hooked it up took the garbage away and made sure it worked how can you beat that for free shipping so pat on the back to eagle.

First SD channels, "garbage in, garbage out", if the original picture is poor/bad then you can't expect a TV to "fix it" and make it HD clear. Anyone who does is like the fool in the copier commercial who wants to have his black and white presentation run on the color copier to spice it up, DUH! Second complaint, speakers, LOOK AT THE THINGS, they are itty, bitty little speakers in the side of the slim panel why in the world would anyone expect anything close to 5.1 or 7.1 sound???

The Ugly: When viewing programming that does not have 16:9 format, with the TV in "Just Scan" picture size, there is a one or two pixel high distorted line that appears on the top of the image stretching from end to end. This line disappears when the image is manually stretched to fit (Wide and Fit mode), but when a 16:9 HD program comes back on, the image quality suffers until "Just Scan" mode is re-enabled manually...arrgh.

Even the most critical videophile should be able to extract the exact picture they prefer. I will not attempt a detailed calibration until my set is 'broken-in' (BTW I've seen no need to be extra cautious of 'burn-in' with the pixel-shift feature turned on). But straight from the box the image quality is quite good in 'standard' mode.

[For best shadow detail try 'standard' mode but a gamma of -1 combined with a little extra brightness and contrast.] 'Movie' mode - intended for a dark room - compresses the dynamic range too much and looks lifeless without additional tweaks. There is not even a hint of directional picture desaturation - you can view the set equally well from literally ANY reasonable angle. Also, the anti-reflective screen coating is quite good at minimizing reflections.

About the PS3, if you hook it to the TV with HDMI then it becomes a very good UPSCALING DVD player, so good in fact that regular DVD's are darned close to Blu-Ray in appearance. (Note on Blu-Ray disks: if it is an older movie and hasn't been remastered for Blu-Ray release save your money and get the regular DVD, there is a big picture quality difference between new movies released for blu-ray, those remastered for Blu-Ray and scum eating studios trying to get you to spend more money for a Blu-Ray disk that they don't spend any effort to maximize the picture quality on. Check out the remastered Blu-Ray versus regular Blu-Ray release of 5th element for takes on this.)

This is a risk that you take when you purchase a Plasma (albeit, a small risk), but of course, you get better picture quality when compared to LCDs. However, if you purchase the TV at Best Buy (or Circuit City), the store warranty does cover burn-in problems, but the TV in stores is nearly $600 more expensive than on amazon.com, and with the extended warranty will be nearly $1000 more. I decided to take the risk, rather than spend the extra bucks.

I have had this TV for 3 months and have no problems with it. The picture is stunning in HD and non-HD programming isn't bad. There is no bad viewing angle which was one of the reasons I chose plasma.

First of all, the price for this TV fluctuates, but Amazon was quick in refunding the difference in the prices (I paid $257 more only 3 weeks prior). The picture is great, but the TV makes this fairly loud buzzing noise when it's on.

Not all of the picture-tweaking controls are available on all of the inputs. Why not?

Common Issues: Others have complained about buzzing (mine only buzzes with a fully white screen), poor sound quality (sound quality is average for a tv nothing terrific or terrible), etc. Out of all of the problems I've read about in reviews the only one that I have is with the set generating heat, but it isn't that bad.

Use the digital optical out from the TV into your AV sound system this will take the sound from all the devices plugged into the TV and allow you to use just one cable to the AV receiver. One annoyance that went away after a couple of months was a "crackling" sound coming from the plastic trim around the set as it warmed up. I was a bit worried until I figured out it was the plastic trim and after a few months it evidently had expanded to its full size and quit making noise.

While waiting for the replacement TV to come, I enjoyed this one, except for the disturbingly loud buzzing that emanated from the back of the set, particularly when the screen was brightly lit (i.e., loudest buzzing on a pure white screen). The replacement TV that eventually came experienced the same buzzing, only 10 times worse. Also, within about two months, an entire row of pixels went black.

Even the most critical videophile should be able to extract the exact picture they prefer. I will not attempt a detailed calibration until my set is 'broken-in' (BTW I've seen no need to be extra cautious of 'burn-in' with the pixel-shift feature turned on). But straight from the box the image quality is quite good in 'standard' mode.

The speakers for the set are not very good, but most will probably hook it up to a surround sound system anyway. There is a buzzing sound, but that is only loud enough to hear when the sound is off. Haven't had any issues with cracking noises yet, but I've only had this set for a couple of days.

I hunkered down and prepared for the wait. In fact, I ordered a new stand for the TV and because of the TV's ETA I wasn't concerned that the furniture would take a couple of weeks to arrive. Despite the estimate of the December 13th, I received a call from Eagle on the 5th in the afternoon, and on Thursday the 6th, by 11:30AM my TV was set up and operating.

[For best shadow detail try 'standard' mode but a gamma of -1 combined with a little extra brightness and contrast.] 'Movie' mode - intended for a dark room - compresses the dynamic range too much and looks lifeless without additional tweaks. There is not even a hint of directional picture desaturation - you can view the set equally well from literally ANY reasonable angle. Also, the anti-reflective screen coating is quite good at minimizing reflections.

However, occasionally I do hear some little popping noises coming from the set, which I'm hoping is nothing.

I don't hear the hum mentioned in some reviews. I deducted one star because Eagle Trucking (white glove delivery people) contracted the delivery out to a driver who showed up late, didn't want to bring it into the house, unpack it, or set it up. We got him to bring it into the house, unpack it and get it on the stand.

The other person felt it's abnormal and scheduled a service call. Simultaneously, I called Amazon about exchange options and they graciously agreed to send me a new set to see whether I would experience the same issue.

If you are purchasing the Samsung FP-T5084 (or any Plasma, for that matter) on amazon.com, do not purchase the extended warranty (available for around $300 for 4 years). It does not cover "screen burn-in", and in fact the manufacturers warranty also does not cover burn-in even during the warranty period. If your plasma has a screen burn-in one day after purchase, it still is your headache!

Common Issues: Others have complained about buzzing (mine only buzzes with a fully white screen), poor sound quality (sound quality is average for a tv nothing terrific or terrible), etc. Out of all of the problems I've read about in reviews the only one that I have is with the set generating heat, but it isn't that bad.

While waiting for the replacement TV to come, I enjoyed this one, except for the disturbingly loud buzzing that emanated from the back of the set, particularly when the screen was brightly lit (i.e., loudest buzzing on a pure white screen). The replacement TV that eventually came experienced the same buzzing, only 10 times worse. Also, within about two months, an entire row of pixels went black.

No matter what settings I tried I could not get the same visibility in dark scenes on the LCD (unless the brightness was turned up high and then the screen became too light all the way across the screen.

[For best shadow detail try 'standard' mode but a gamma of -1 combined with a little extra brightness and contrast.] 'Movie' mode - intended for a dark room - compresses the dynamic range too much and looks lifeless without additional tweaks. There is not even a hint of directional picture desaturation - you can view the set equally well from literally ANY reasonable angle. Also, the anti-reflective screen coating is quite good at minimizing reflections.

It arrived with a cracked screen on Jan 8. I wasn't upset about the time it took, but the fact that it looked like someone dropped something directly on the tv. I immediately called Amazon, and an order to have a replacement was created that instant.

There's so much screen space that even when I'm playing a coop game with my son and we're sharing the screen it doesn't feel crowded at all. There is a "Game Mode" selection in the menus. I've turned it on but am not sure what it does.

I did a fair amount of research on what TV to purchase before buying the Samsung FPT-5084. I am a first-time flat-screen HDTV buyer, and was caught in the Plasma-LCD dilemma for a couple of months.

If you are looking at moving up to a 50" from a 36" or so like I did you will be completely amazed at how big 50" is. The seating in our living room is 8-12 feet from the screen and with the 36" it was ok.

This is way to big for screen to handle so I use photoshop to bring the image size down to the screen size (1920 x 1080 pixels) and load a bunch of them onto the thumbdrive.

Common Issues: Others have complained about buzzing (mine only buzzes with a fully white screen), poor sound quality (sound quality is average for a tv nothing terrific or terrible), etc. Out of all of the problems I've read about in reviews the only one that I have is with the set generating heat, but it isn't that bad.

The Ugly: When viewing programming that does not have 16:9 format, with the TV in "Just Scan" picture size, there is a one or two pixel high distorted line that appears on the top of the image stretching from end to end. This line disappears when the image is manually stretched to fit (Wide and Fit mode), but when a 16:9 HD program comes back on, the image quality suffers until "Just Scan" mode is re-enabled manually...arrgh.

Even the most critical videophile should be able to extract the exact picture they prefer. I will not attempt a detailed calibration until my set is 'broken-in' (BTW I've seen no need to be extra cautious of 'burn-in' with the pixel-shift feature turned on). But straight from the box the image quality is quite good in 'standard' mode.

About the PS3, if you hook it to the TV with HDMI then it becomes a very good UPSCALING DVD player, so good in fact that regular DVD's are darned close to Blu-Ray in appearance. (Note on Blu-Ray disks: if it is an older movie and hasn't been remastered for Blu-Ray release save your money and get the regular DVD, there is a big picture quality difference between new movies released for blu-ray, those remastered for Blu-Ray and scum eating studios trying to get you to spend more money for a Blu-Ray disk that they don't spend any effort to maximize the picture quality on. Check out the remastered Blu-Ray versus regular Blu-Ray release of 5th element for takes on this.)

This is a risk that you take when you purchase a Plasma (albeit, a small risk), but of course, you get better picture quality when compared to LCDs. However, if you purchase the TV at Best Buy (or Circuit City), the store warranty does cover burn-in problems, but the TV in stores is nearly $600 more expensive than on amazon.com, and with the extended warranty will be nearly $1000 more. I decided to take the risk, rather than spend the extra bucks.

Sound is less than thrilling because the speakers are merely 2" X 3" with only two mounted in each side of the frame. Considering their size they do well, but believe me, the fantastic video quality will have you lusting for equally good audio. Unfortunately, I was not impressed with the quality of the analog audio-out signal.

First SD channels, "garbage in, garbage out", if the original picture is poor/bad then you can't expect a TV to "fix it" and make it hd clear. Anyone who does is like the fool in the copier commercial who wants to have his black and white presentation run on the color copier to spice it up, DUH! Second complaint, speakers, LOOK AT THE THINGS, they are itty, bitty little speakers in the side of the slim panel why in the world would anyone expect anything close to 5.1 or 7.1 sound???

I had an hd t.v before this one and it just blew it away, I seen alot of people say that standard def is terrible on this t.v but in all honesty I dont think its bad at all it is by no means hd but deffinetly tollerable. I have time warner cable and someone said that you cant get a hd box with HDMI thats not true, yes time warner sucks but still you can get one.

The Ugly: When viewing programming that does not have 16:9 format, with the TV in "Just Scan" picture size, there is a one or two pixel high distorted line that appears on the top of the image stretching from end to end. This line disappears when the image is manually stretched to fit (Wide and Fit mode), but when a 16:9 hd program comes back on, the image quality suffers until "Just Scan" mode is re-enabled manually...arrgh.

I have had this TV for 3 months and have no problems with it. The picture is stunning in hd and non-hd programming isn't bad. There is no bad viewing angle which was one of the reasons I chose plasma.

I have had it for about 3 months now, and it is everything I expected it to be. I was worried about how the non hd channels would look, but they look fine, of course the hd channels are awesome. The speakers are okay, but of course get a surround sound if you are spending this much on a tv.

SD channels we try to avoid. Once you go hd you don't want to go back.

For example, if watching an hd program (that fit the 16:9 format of the TV) that went to a 4:3 commercial, my Phillips would automatically stretch the commercial and revert itself back to the proper screen size when the 16:9 program came back on without having to manual witch between picture sizes.

Enough that you can push in on it (the left side does not do this even though they look the same) and if you push it in, the buzz goes from loud to soft. I would be able to live with a soft buzz (though I shouldn't have to from a $2000 TV, *SAMSUNG*) but I can't stand behind the TV all the time holding the panel in. The Eagle guys (very nice fellows) tried to help by loosening/tightening the screws, but it only got worse.

First SD channels, "garbage in, garbage out", if the original picture is poor/bad then you can't expect a TV to "fix it" and make it HD clear. Anyone who does is like the fool in the copier commercial who wants to have his black and white presentation run on the color copier to spice it up, DUH! Second complaint, speakers, LOOK AT THE THINGS, they are itty, bitty little speakers in the side of the slim panel why in the world would anyone expect anything close to 5.1 or 7.1 sound???

My TV came and looked great, except for a LOUD buzzing noise from the back. Some other reviewers mention a buzz, and I don't know if they are deaf or if mine is just worse than the norm. I did identify the reason for the buzz-- the right side of the back panel bows out ever so slightly.

Sound is less than thrilling because the speakers are merely 2" X 3" with only two mounted in each side of the frame. Considering their size they do well, but believe me, the fantastic video quality will have you lusting for equally good audio. Unfortunately, I was not impressed with the quality of the analog audio-out signal.

The TV itself looks really good with the sleek black outline. The speakers are on the side of the unit, and for my small townhome living room, they work fine.

Controls seem user friendly, surround sound that comes with TV is very usable but I am now using a Sony receiver. Big Plasmas do put off heat so plan for good ventilation. Swivel base is nice for access to side connections.

Shipping was very prompt (delivered 4 days after placing the order) and they unpacked it in the family room, but warned me that it should not be plugged in until it was brought up to room temperature.

My TV is placed close to a window, and there is adequate sunlight in the room, but so far, I have not seen any glare/reflection issues, but I do keep the blinds closed. There is no "buzzing sound" coming from the TV either (as I read in other reviews), and the TV does not get hot even after continuous viewing for over 5 hours.

[For best shadow detail try 'standard' mode but a gamma of -1 combined with a little extra brightness and contrast.] 'Movie' mode - intended for a dark room - compresses the dynamic range too much and looks lifeless without additional tweaks. There is not even a hint of directional picture desaturation - you can view the set equally well from literally ANY reasonable angle. Also, the anti-reflective screen coating is quite good at minimizing reflections.

If you are looking at moving up to a 50" from a 36" or so like I did you will be completely amazed at how big 50" is. The seating in our living room is 8-12 feet from the screen and with the 36" it was ok.

The TV itself looks really good with the sleek black outline. The speakers are on the side of the unit, and for my small townhome living room, they work fine.

If you're are expecting more than just having it out of the box, in the room and plugged-in you may be disappointed, for me it was exactly what I wanted.(Perhaps they can do more, if asked, but I was totally satisfied.) Summary: ordered on the 3rd watching it on the 6th.

I've heard otherwise but its way better than my Sony CRT screen at reducing sun light or ambient room light. Its a beautiful TV - but one that needs occasional dusting because of the high gloss black surface. Hope I've covered things that other reviewers haven't.

Drives me a little crazy in a dark room and in a dark movie scene. I do not have that issue with the plasma. If I had to purchase just one, I would choose the 5084 (Unless I found another $1,000+ dollars for the Pioneer Kuro).

First SD channels, "garbage in, garbage out", if the original picture is poor/bad then you can't expect a TV to "fix it" and make it HD clear. Anyone who does is like the fool in the copier commercial who wants to have his black and white presentation run on the color copier to spice it up, DUH! Second complaint, speakers, LOOK AT THE THINGS, they are itty, bitty little speakers in the side of the slim panel why in the world would anyone expect anything close to 5.1 or 7.1 sound???

The speakers for the set are not very good, but most will probably hook it up to a surround sound system anyway. There is a buzzing sound, but that is only loud enough to hear when the sound is off. Haven't had any issues with cracking noises yet, but I've only had this set for a couple of days.

Lots of connections for all your different inputs,... The only bad thing is the speakers ..they are ok but not for movies or gaming...overall excellent buy!!!!!

Sound is less than thrilling because the speakers are merely 2" X 3" with only two mounted in each side of the frame. Considering their size they do well, but believe me, the fantastic video quality will have you lusting for equally good audio. Unfortunately, I was not impressed with the quality of the analog audio-out signal.

The TV itself looks really good with the sleek black outline. The speakers are on the side of the unit, and for my small townhome living room, they work fine.

I have had it for about 3 months now, and it is everything I expected it to be. I was worried about how the non HD channels would look, but they look fine, of course the HD channels are awesome. The speakers are okay, but of course get a surround sound if you are spending this much on a tv.

Is that bud luck, or what. Too late to send back to Amazon (only 30 day window for return), so I contact Samsung customer service. BEWARE of Samsung customer service.

If you are purchasing the Samsung FP-T5084 (or any Plasma, for that matter) on amazon.com, do not purchase the extended warranty (available for around $300 for 4 years). It does not cover "screen burn-in", and in fact the manufacturers warranty also does not cover burn-in even during the warranty period. If your plasma has a screen burn-in one day after purchase, it still is your headache!

Thank you Amazon for your gracious customer support team who confidently expressed gibberish so that I would go away and wait for pigs to fly. All your support team had to do was to either complete the order on Dec 12 or then correct the initial mistake and follow through with their solution of mailing it out with a 2 business day delivery.

Great...no problem here. Well, the next day I checked the tracking of the package and discovered the package had been sent out instead with the standard shipping and guess what, the estimated time for delivery was Dec 27. I called customer support again and was told they were confident the tv would be there before Dec 25 and not to worry.

Here it is Dec 24 and I have not received it. This tangled web of Amazon deceit began when I called customer support on Dec 17 and asked why my tv had not been shipped. The representative said it was a mistake on her part of completing the order and she would correct the delay by shipping the tv out with a special two business day delivery to ensure that it would reach my home by Christmas.