I felt that I was going to pay more in the long run for the replacement of the bulb. All in all, Amazon was very compassionate during the refund process and very understanding. Do not let this sway you, nothing "electronically" was wrong with the product.

There is no apparent way to input the serial number for the product information portion of their repair request form. We can't even manually submit a repair request! We are so dissatisfied with Samsung and Amazon that we are boycotting both companies.

It's no home-theater caliber sound system, but it's certainly not as horrible as some of the reviews that complain about it said it would be. Unfortunately, my set does suffer from the bowing issue that many reviewers have experienced, and it certainly seems that the relatively flimsy frame is the culprit.

You will not be disapointed. By the way, some people said they experienced "bowing" on the picture. The only time I experienced this is when I had my center speaker on top of the TV (by the way there is a sticker on top that says Do NOT place anything on top of the TV because it would have an effect on the picture.) This is the first TV I've had that got it right by putting the inputs on the SIDE and not the back.

The trick to getting captions is that you have to get them through your cable box. If you don't know how to do that, get in touch with your cable company, and they should be able to help you set it up. If phone support is no help, either request a company technician (not a contractor) to come to your house and set the box up (or have them do it when they install the HD cable box that you'll need to get the HD channels), or look for the box's manual online.

I figured on spending $2000 or more but found an out-of-box 46" Samsung DLP (720p) for $599 at Circuit City. I mention this only because I put in for a service call right away(gray splotches on dark backgrounds) and the result was that Samsung offered to replace the 46" set with a brand new HLT5076. (They don't make them smaller than 50 inches anymore, which is a shame.) Except for the gray splotches on dark scenes I was really impressed with the 46inch set.

That said, the bowing is minimal, and only noticeable when there are horizontal lines across the bottom of the screen such as the cable on-screen guide or ESPN's crawler. It's not all that distracting, and certainly not awful enough to turn me off of the TV.

In other words, that person didn't care about sound quality because he was sending the sound to a system that would transform the sound into something spectacular. Well, to answer his question, we would. And there are dozens of reasons why people would buy a HDTV and not a full entertainment system.

I just had a horrible experience with Eagle / Ceva. The original Samsung TV that was sent to me last weekend was badly damaged.

I had stubbornly held on to that TV, mostly because it had a big (if not terribly clear) picture, but even more, didn't want to spend the money. Then it gave up the ghost, and I had no choice.

they did not work. I initially was in contact with India.... then was passed to the US support...

After five days (the TV shipped from Amazon in Reno and I live in the SF Bay Area so that seemed like ample time) I had yet to hear from Eagle, so I gave them a call. When I read off the tracking number, the guy on the phone said "They should have contacted you already." This made me wonder how long I could have waited until somebody ever got around to calling me. But I was not inclined to dwell on that, as the guy on the phone was actually quite helpful in setting up a prompt delivery date.

A Samsung tech rep informed me that bowing as much as 1/4 inch is considered normal for this slim design and anything beyond that merits a service call to bring it back into specifications. If the bowing problem concerns you, I would recommend examing a set in a store, specifically with standard definition source. It is, for my family, a minor glitch and acceptable when one considers the expense of a comparable LCD or Plasma screen.

DLP will not lose its picture quality due to the fact that it is a projection television that uses mirrors. The only downside is bulb replacement. sorry, for any typos or ms that have been overlooked.

For others worried about poor sound, I imagine you'll be disappointed only if you're an audiophile. Then again, if you are, I imagine this isn't the only piece of equipment you have in your entertainment system. One customer/reviewer, when defending the sound, wondered why anyone would ever buy a HDTV without hooking it up to some grand A/V system.

I also got an upconversion DVD player, but I sent it back because I couldn't notice any difference between that and my old DVD player. My only complaint would be the viewing angle. It's not great from the side.

Yes, after 9 years, the Sony died. I had been talking about a wide screen TV for the past 6 months, so when it died, I was 'accused' of tampering with it! No, I did not.....

The error code in the bottom right hand corner of the screen do not match anything in the product manual. Samsung tech support punts us to Amazon. Amazon tech support punts us to Samsung.

Think of it: upgrade to HD, and lose captions? Huh? I don't know why the TV itself can't translate/handle captions on component or HDMI inputs; I only know that it can't, and to reiterate, what I found online is that this appears to be common amongst HD TVs, and not specific to this model.

I suppose he could have handled the TV on his own, but it was naturally a very large box and so I decided to give him a hand rather than take the chance that the brand new TV would get dropped. Bottom line about delivery, it was about as far away from "white glove" as it could possibly be. It was slow, I had to contact the company myself to keep it moving at all, and the company did not send out adequate personnel to do the job right.

You will not be disapointed. By the way, some people said they experienced "bowing" on the picture. The only time I experienced this is when I had my center speaker on top of the TV (by the way there is a sticker on top that says Do NOT place anything on top of the TV because it would have an effect on the picture.) This is the first TV I've had that got it right by putting the inputs on the SIDE and not the back.

I had stubbornly held on to that TV, mostly because it had a big (if not terribly clear) picture, but even more, didn't want to spend the money. Then it gave up the ghost, and I had no choice.

DLP will not lose its picture quality due to the fact that it is a projection television that uses mirrors. The only downside is bulb replacement. sorry, for any typos or ms that have been overlooked.

The picture is so clear and while only 50", the thin cabinet makes it feel much larger with out overpowering the room. In the end not only do I believe I bought the TV with the best picture, it was also the best price. The only negative is the sound, but if you are going to buy a tv like this, then you should have separate surround sound, which I do and then it becomes a moot point.

No, it's not a "thin" LCD or Plasma, but the picture is amazing and only 11 inches deep.

But that's an easy fix. In the menu you can move the picture towards the top of the screen on till it's gone. We bought this for $1649 back in the beginning of November, it is now $1329 at one of the stores competitors so we're going to do the price match thingy they offer today.

It's no home-theater caliber sound system, but it's certainly not as horrible as some of the reviews that complain about it said it would be. Unfortunately, my set does suffer from the bowing issue that many reviewers have experienced, and it certainly seems that the relatively flimsy frame is the culprit.

In other words, that person didn't care about sound quality because he was sending the sound to a system that would transform the sound into something spectacular. Well, to answer his question, we would. And there are dozens of reasons why people would buy a HDTV and not a full entertainment system.

For others worried about poor sound, I imagine you'll be disappointed only if you're an audiophile. Then again, if you are, I imagine this isn't the only piece of equipment you have in your entertainment system. One customer/reviewer, when defending the sound, wondered why anyone would ever buy a HDTV without hooking it up to some grand A/V system.

Having seen other reviewers concerns, such as poor delivery, out-of-the-box "bowing", a burning plastic odor, and poor sound quality, I crossed my fingers after placing the order, and am happy to report that I have not experienced a single problem. DELIVERY

That means closed captioning will work for you if: * You are hooking it up to an antenna and use a standard coaxial cable as input for sound and video. * You are hooking up a cable/satellite box using the standard red, white and yellow component audio/video cables.

The picture is so clear and while only 50", the thin cabinet makes it feel much larger with out overpowering the room. In the end not only do I believe I bought the TV with the best picture, it was also the best price. The only negative is the sound, but if you are going to buy a tv like this, then you should have separate surround sound, which I do and then it becomes a moot point.

There are a number of options in the setup menu for adjusting sound quality, and I've found that I can tell the difference--barely, but `barely' for me is pretty huge--when I make the changes. So the sound can't be THAT bad. MENU OPTIONS

That said, the bowing is minimal, and only noticeable when there are horizontal lines across the bottom of the screen such as the cable on-screen guide or ESPN's crawler. It's not all that distracting, and certainly not awful enough to turn me off of the TV.

A Samsung tech rep informed me that bowing as much as 1/4 inch is considered normal for this slim design and anything beyond that merits a service call to bring it back into specifications. If the bowing problem concerns you, I would recommend examing a set in a store, specifically with standard definition source. It is, for my family, a minor glitch and acceptable when one considers the expense of a comparable LCD or Plasma screen.

Yes, after 9 years, the Sony died. I had been talking about a wide screen TV for the past 6 months, so when it died, I was 'accused' of tampering with it! No, I did not.....

The error code in the bottom right hand corner of the screen do not match anything in the product manual. Samsung tech support punts us to Amazon. Amazon tech support punts us to Samsung.

I don't like the intensity not being as bright as an LCD, however, losing the screen lag offered by LCD's is a great tradeoff. It would be nice if the viewing angle were a little better, but it's acceptable. I've had this TV for a few weeks and I can say that I would buy this TV again if I were purchasing right now.

But that's an easy fix. In the menu you can move the picture towards the top of the screen on till it's gone. We bought this for $1649 back in the beginning of November, it is now $1329 at one of the stores competitors so we're going to do the price match thingy they offer today.

It's no home-theater caliber sound system, but it's certainly not as horrible as some of the reviews that complain about it said it would be. Unfortunately, my set does suffer from the bowing issue that many reviewers have experienced, and it certainly seems that the relatively flimsy frame is the culprit.

You will not be disapointed. By the way, some people said they experienced "bowing" on the picture. The only time I experienced this is when I had my center speaker on top of the TV (by the way there is a sticker on top that says Do NOT place anything on top of the TV because it would have an effect on the picture.) This is the first TV I've had that got it right by putting the inputs on the SIDE and not the back.

That said, the bowing is minimal, and only noticeable when there are horizontal lines across the bottom of the screen such as the cable on-screen guide or ESPN's crawler. It's not all that distracting, and certainly not awful enough to turn me off of the TV.

A Samsung tech rep informed me that bowing as much as 1/4 inch is considered normal for this slim design and anything beyond that merits a service call to bring it back into specifications. If the bowing problem concerns you, I would recommend examing a set in a store, specifically with standard definition source. It is, for my family, a minor glitch and acceptable when one considers the expense of a comparable LCD or Plasma screen.

Purchased this tv at Best Buy (got it open box cheaper than anywhere else). After getting home I was not disappointed. I have not seen any of the bowing affect unless there are items on top of the television.

Having seen other reviewers concerns, such as poor delivery, out-of-the-box "bowing", a burning plastic odor, and poor sound quality, I crossed my fingers after placing the order, and am happy to report that I have not experienced a single problem. DELIVERY

It's no home-theater caliber sound system, but it's certainly not as horrible as some of the reviews that complain about it said it would be. Unfortunately, my set does suffer from the bowing issue that many reviewers have experienced, and it certainly seems that the relatively flimsy frame is the culprit.

The trick to getting captions is that you have to get them through your cable box. If you don't know how to do that, get in touch with your cable company, and they should be able to help you set it up. If phone support is no help, either request a company technician (not a contractor) to come to your house and set the box up (or have them do it when they install the HD cable box that you'll need to get the HD channels), or look for the box's manual online.

I figured on spending $2000 or more but found an out-of-box 46" Samsung DLP (720p) for $599 at Circuit City. I mention this only because I put in for a service call right away(gray splotches on dark backgrounds) and the result was that Samsung offered to replace the 46" set with a brand new HLT5076. (They don't make them smaller than 50 inches anymore, which is a shame.) Except for the gray splotches on dark scenes I was really impressed with the 46inch set.

A Samsung tech rep informed me that bowing as much as 1/4 inch is considered normal for this slim design and anything beyond that merits a service call to bring it back into specifications. If the bowing problem concerns you, I would recommend examing a set in a store, specifically with standard definition source. It is, for my family, a minor glitch and acceptable when one considers the expense of a comparable LCD or Plasma screen.

We bought this TV at a B/M store. We knew we wanted a DLP due to the way our living room is set up, a flat LCD or plasma wouldn't look right. This TV very attractive, and VERY light (not that I'll be moving it, but it weighs 1/2 of what my 27" Sony trinitron CRT did).

Maybe it was the lighting, or the viewing angle cause the DLP set did not look as good - not even close. I still opted for it based on the reviews.

The trick to getting captions is that you have to get them through your cable box. If you don't know how to do that, get in touch with your cable company, and they should be able to help you set it up. If phone support is no help, either request a company technician (not a contractor) to come to your house and set the box up (or have them do it when they install the hd cable box that you'll need to get the hd channels), or look for the box's manual online.

Think of it: upgrade to hd, and lose captions? Huh? I don't know why the TV itself can't translate/handle captions on component or HDMI inputs; I only know that it can't, and to reiterate, what I found online is that this appears to be common amongst hd TVs, and not specific to this model.

After five days (the TV shipped from Amazon in Reno and I live in the SF Bay Area so that seemed like ample time) I had yet to hear from Eagle, so I gave them a call. When I read off the tracking number, the guy on the phone said "They should have contacted you already." This made me wonder how long I could have waited until somebody ever got around to calling me. But I was not inclined to dwell on that, as the guy on the phone was actually quite helpful in setting up a prompt delivery date.

I suppose he could have handled the TV on his own, but it was naturally a very large box and so I decided to give him a hand rather than take the chance that the brand new TV would get dropped. Bottom line about delivery, it was about as far away from "white glove" as it could possibly be. It was slow, I had to contact the company myself to keep it moving at all, and the company did not send out adequate personnel to do the job right.

Had I taken the word of the guy on the phone, I would have missed the delivery entirely and would have had to take yet more time off work another day. But still, the TV was here, so the only real problem so far was that I had to answer the door pre-shower and my hair looked like I was a mad scientist. Then I discovered that Eagle only bothered to send one guy out to make the delivery.

Having seen other reviewers concerns, such as poor delivery, out-of-the-box "bowing", a burning plastic odor, and poor sound quality, I crossed my fingers after placing the order, and am happy to report that I have not experienced a single problem. delivery

I suppose he could have handled the TV on his own, but it was naturally a very large box and so I decided to give him a hand rather than take the chance that the brand new TV would get dropped. Bottom line about delivery, it was about as far away from "white glove" as it could possibly be. It was slow, I had to contact the company myself to keep it moving at all, and the company did not send out adequate personnel to do the job right.

You will not be disapointed. By the way, some people said they experienced "bowing" on the picture. The only time I experienced this is when I had my center speaker on top of the TV (by the way there is a sticker on top that says Do NOT place anything on top of the TV because it would have an effect on the picture.) This is the first TV I've had that got it right by putting the inputs on the SIDE and not the back.

In other words, that person didn't care about sound quality because he was sending the sound to a system that would transform the sound into something spectacular. Well, to answer his question, we would. And there are dozens of reasons why people would buy a HDTV and not a full entertainment system.

You will not be disapointed. By the way, some people said they experienced "bowing" on the picture. The only time I experienced this is when I had my center speaker on top of the TV (by the way there is a sticker on top that says Do NOT place anything on top of the TV because it would have an effect on the picture.) This is the first TV I've had that got it right by putting the inputs on the SIDE and not the back.

I think down the road if I had to get another rear projection TV it would be a SONY. But if were a flat panel TV I'm not sure which brand I would get, but I believe any top brand flat panel would be great enough.

Purchased this tv at Best Buy (got it open box cheaper than anywhere else). After getting home I was not disappointed. I have not seen any of the bowing affect unless there are items on top of the television.

But that's an easy fix. In the menu you can move the picture towards the top of the screen on till it's gone. We bought this for $1649 back in the beginning of November, it is now $1329 at one of the stores competitors so we're going to do the price match thingy they offer today.