Samsung HL-S5687W 56" 1080p DLP HDTV
| Rating history | Number of reviews | ||
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| Dec 2007 | |||
| Jan 2008 | |||
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| Nov 2008 |
How it sucks
9 months ago @ AmazonOnce they finally approved the replacement, they did not commit to delivering the replacement TV in anytime soon. Many calls to customer service over several weeks got the same response - "we dont know when we can deliver the TV & we cant do anything about it". I am still waiting for the replacement TV and it has been nearly 2 months since the DLP TV failed.
9 months ago @ AmazonThe TV failed in first week of Feb 2008. Samsung "certified" field service technician worked on the TV for 6 weeks, bringing 1 part every week to change & test. He had no idea what was wrong.
9 months ago @ AmazonThen he said the TV had to be replaced since it was under warranty. Then Samsung didn't approve a TV replacement for many days after this.
11 months ago @ AmazonYou get a lot more for your money with DLP. Bought another Samsung LCD for the bedroom and a flat panel monitor for my computer as a result.
How it doesn't
9 months ago @ AmazonIt is perfect, the picture is very clear and the sound is good. We are very pleased with it. The price was way better than the local stores, too-- Thanks Amazon!
10 months ago @ AmazonBy far the best TV I've ever owned and possibly ever seen to this point.