He took it home, opened it up and watched for 20 minutes before it stopped working. He called Samsung, because there was a big "STOP, do not return this TV" on the manual. They told him there is no one in San Diego to repair it but that they promised to find someone (sounds familiar).

They said they had located a repairman in San Diego that would fix my TV (the FOURTH time they have done this) and they gave me the repair phone number. The Samsung service center said they had called the repair location and confirmed that they would be able to repair my television. I called the repair location today and they said they had never heard of me or my TV!

After some research, it appears that this is a very recent logic board issue that exists not only on the 5054 model, but on the 44 and 64 models as well. Some have claimed that replacing the logic board will fix the issue, but I have been unable to verify the veracity of this. In short, if you buy this TV you are gambling that the flicker issue will either not exist, or not be noticeable to you.

Mid November it quit. I'm still waiting on the repair. Samsung customer service keeps saying they first try to repair.

I have in home warranty service and they say that in the huge metropolitan area of San Diego, they have no one that repairs the TV. I can not believe the horrible service... horrible..

He returned it and they replaced it with another Samsung... I hope it will work for him and he doesn't need any service. Samsung, the worst company in the world!

but the little extras i like are that if you look online you will find a large community of samsung plasma owners with both a wiki and a forum for various issues/setting for the XX44 XX54 and XX64 models. this is very useful as most manufacturer customer service reps are useless until you get to a "level 2 tech support." also, if you are worried about screen burn-in, I can attest that as a person who plays xbox360, you may get image retention, but not burn-in.

Disappointed, I sent the TV back for an exchange. The next TV did not exhibit any of these same issues and, as stated earlier, I believe it was an isolated problem with that particular TV I received. The new TV worked fine, but after a few weeks of viewing I noticed a very subtle flickering of the image while watching.

May be it is my TV set only, but, I had just received this TV on Today, Dec 14th and after tuning the TV for over the air signals and Cable Signals a couple of times (I was not getting all the local HD channels so I did full scan Air+Cable 2-3 times) and watched TV for a short 4 hour run I can clearly see burn in of Channel Auto Scan dialogue box text. I'm very much disappointed with TV. I hope I can return the set and get my money back.

This problem is associated with the HDMI inputs, and not only were my folks having this problem, but my brother as well who owns the exact same set. This was the only complaint from either of them regarding this set. I contacted Samsung technical support via their "Live Chat" on their website and was told the fix for this is by updating the firmware, which is quite easy to do.

I had got the unit and it looked good but after trying to use the pc part of the system i had found this part of the unit did not work. After calling samsung for help i steel had a new unit that i can't use with my laptop???? this was y I had bout it in the frist place i am not happy with the unit at all don't buy it stay away.

i bought a 32" samsung lcdtv in november for $1000. but returned it after a few weeks. a month later, the 50" plasma was only $1400.

I can not get this repaired under warranty, and they ADMIT I have the warranty! I have spent hours on the phone, taken two days off work waiting for a service call that never comes.

The picture itself is good, blacks are black, and you can view from any angle, but the worrying of burn-in and image retention is still a problem. If I had to do it over again, I'd definitely pay a little more and go with an LCD. I admit you'd be giving up picture quality and would pay more, but you just wouldn't have these possible issues by going with an LCD.

Also having black bars on the sides in non-HD transmission is also does the same. The warranty does not cover burn-in !!! A minor quibble is with the remote which does not accept the codes for dish network receiver and has no manual search feature.

Called Sears for repair, naturally they are "busy", but said they have had problems with this TV's picture board burning out (whatever that means). It was fine when it worked, but I sure wish I would have bought something different now.

Have been on the phone with them several times. I think they should have replaced a unit that was only a few months old. Based on the warranty service alone, I'd recommend going with a brand other than Samsung.

THE ONE ISSUE I have so far, and I've only had it for two weeks, is that there is slight screen burn(yeah, I know, I know, and I've adjusted it for maximum burn in protection ALREADY!)from the edges of the standard view - only noticeable when picture switches to HD and displays light to white backgrounds - but at times, is clearly noticeable - a distinct line forms in the area where the standard picture normally displays on each side of the screen. It is reduced after watching HD signal for an hour or two, but I've done everything to reduce screen burn - and this just seems like its there to spite me! Anybody else have the same issue???

Cables are something that I would generally buy online. Seems to me all the big stores have a ridiculous mark-up on their cables. Anyway, there IS image retention on this TV, I don't think it is burn-in, however, because it has always left after watching other content or programs, or running one (or both) of the screen burn protection modes (manual says one hour is good).

"Ghosting" or "Ghost images" will be a given, period. Contrary to what Samsung says, a break-in period is mandatory on this TV to lessen the effects, even though they will still occur if you're not careful. I broke-in this plasma religiously for 300 hours (no black bars, no scrollings/tickers, no still images whatsoever- basically full screen DVDs only) and still seem to have a problem with image retention.

but the little extras i like are that if you look online you will find a large community of samsung plasma owners with both a wiki and a forum for various issues/setting for the XX44 XX54 and XX64 models. this is very useful as most manufacturer customer service reps are useless until you get to a "level 2 tech support." also, if you are worried about screen burn-in, I can attest that as a person who plays xbox360, you may get image retention, but not burn-in.

THE ONE ISSUE I have so far, and I've only had it for two weeks, is that there is slight screen burn(yeah, I know, I know, and I've adjusted it for maximum burn in protection ALREADY!)from the edges of the standard view - only noticeable when picture switches to HD and displays light to white backgrounds - but at times, is clearly noticeable - a distinct line forms in the area where the standard picture normally displays on each side of the screen. It is reduced after watching HD signal for an hour or two, but I've done everything to reduce screen burn - and this just seems like its there to spite me! Anybody else have the same issue???

Cables are something that I would generally buy online. Seems to me all the big stores have a ridiculous mark-up on their cables. Anyway, there IS image retention on this TV, I don't think it is burn-in, however, because it has always left after watching other content or programs, or running one (or both) of the screen burn protection modes (manual says one hour is good).

"Ghosting" or "Ghost images" will be a given, period. Contrary to what Samsung says, a break-in period is mandatory on this TV to lessen the effects, even though they will still occur if you're not careful. I broke-in this plasma religiously for 300 hours (no black bars, no scrollings/tickers, no still images whatsoever- basically full screen DVDs only) and still seem to have a problem with image retention.

For those of you who are not, it's a good test. At the beginning of each episode the word "LOST" in white on a black background rotates and moves towards the viewer. After my break-in period, and watching the show, the "LOST" letters would leave a ghost image as they rotated across the screen.

During the day with the shades up, this screen reflects a lot of light which is not ideal (an LCD would be better in that case). Other than that, not much downside to this set.

Even leaving the TV on mute (small checked box on the left lower corner of screen) for a short time was leading to a residual image. It cleared after running the white screen feature for an hour.

I am not for one moment sorry I picked this model. The set has virtually a 180 degree viewing angle and is as bright as or brighter than LCD TVs. The screen is rated to last 60,000 hours, way more than you will get with an LCD or DLP.

If seen a little ghosting after keeping a still picture on the screen for 5+mins, but it often dissapears right away. I think the "screen burn" protection options would pretty much take care of most problems.

The picture itself is good, blacks are black, and you can view from any angle, but the worrying of burn-in and image retention is still a problem. If I had to do it over again, I'd definitely pay a little more and go with an LCD. I admit you'd be giving up picture quality and would pay more, but you just wouldn't have these possible issues by going with an LCD.

Called Sears for repair, naturally they are "busy", but said they have had problems with this TV's picture board burning out (whatever that means). It was fine when it worked, but I sure wish I would have bought something different now.

THE ONE ISSUE I have so far, and I've only had it for two weeks, is that there is slight screen burn(yeah, I know, I know, and I've adjusted it for maximum burn in protection ALREADY!)from the edges of the standard view - only noticeable when picture switches to HD and displays light to white backgrounds - but at times, is clearly noticeable - a distinct line forms in the area where the standard picture normally displays on each side of the screen. It is reduced after watching HD signal for an hour or two, but I've done everything to reduce screen burn - and this just seems like its there to spite me! Anybody else have the same issue???

In the short time I was a able to check it out, everything else appeared ok, including the picture. After talking to Amazon customer service, I refused delivery and the delivery men took the TV with them. I was told a replacement would be shipped.

ESPN and FX are dark and grainy. Some adjustments do help. Standard pic vs Movie sometimes improves the picture.

you don't need to get anything special to do it, but you do need to mess with simple settings like brightness, contrast, picture, tone. otherwise the picture is definitly wierd out-of-the-box. the good news is that the online community has plenty of settings to use.

I do not feel that this product although 760P is in anyway inferior to 1080p picture quality.

first unlike Sony that have technology to do a "wide zoom" on 4:3 content where the center of the picture stays the4 same and only the periferral areas get stretched into 16:9, on this TV you can only do stretching and zooming. I believe that Sony may have patented that technology so while its not samsung's fault... it is irritating...

If seen a little ghosting after keeping a still picture on the screen for 5+mins, but it often dissapears right away. I think the "screen burn" protection options would pretty much take care of most problems.

May be it is my TV set only, but, I had just received this TV on Today, Dec 14th and after tuning the TV for over the air signals and Cable Signals a couple of times (I was not getting all the local HD channels so I did full scan Air+Cable 2-3 times) and watched TV for a short 4 hour run I can clearly see burn in of Channel Auto Scan dialogue box text. I'm very much disappointed with TV. I hope I can return the set and get my money back.

This problem is associated with the HDMI inputs, and not only were my folks having this problem, but my brother as well who owns the exact same set. This was the only complaint from either of them regarding this set. I contacted Samsung technical support via their "Live Chat" on their website and was told the fix for this is by updating the firmware, which is quite easy to do.

Like some of you here that have reported a loss in audio, for those of you who aren't aware, this problem is known by Samsung and they have already come out with a fix for it in the way of a Firmware Update. Basically if you own the HP-T5064 or the smaller HP-T4264, AND running HDMI cables into it, you may notice a loss of audio whereas it suddenly cuts out, and the only way to get it back is to turn the set off and then back on.

The shipping was fast and the guy from Eagle wouldn't leave until the set was plugged in. Our new entertainment center had not yet arrived, so I just unboxed it there on the floor and plugged it in. After the Eagle guy left I finished removing the packing from beneath the TV and found that the base was defective.

I purchased this set to replace my 42" Phillips Plasma unit, which died after 22 months.

Brought it in the living room, set it up where my wife wanted, hooked the wiring, turned it on and set it up to make sure all worked fine and even took away all the garbage!

During the day with the shades up, this screen reflects a lot of light which is not ideal (an LCD would be better in that case). Other than that, not much downside to this set.

If you are unlucky, it may be fixed by replacing the logic board. Overall, I love the TV but I wished it actually worked without the annoyances. The flickering harms the viewing experience for me to such an extent that I will probably try a different manufacturer and set.

I have only watched HD DVD movies on this set (stay away from HD DVD players now as it is about to become obsolete as it loses the format war to Blu-Ray...but I'm not about to buy a Blu Ray player any time soon until they get prices to a reasonable level...sorry for the tangent) and some look AMAZING...others are so-so, but I think this is due to the production companies themselves as opposed to the TV or player.

I am not for one moment sorry I picked this model. The set has virtually a 180 degree viewing angle and is as bright as or brighter than LCD TVs. The screen is rated to last 60,000 hours, way more than you will get with an LCD or DLP.

Mid November it quit. I'm still waiting on the repair. Samsung customer service keeps saying they first try to repair.

but the little extras i like are that if you look online you will find a large community of samsung plasma owners with both a wiki and a forum for various issues/setting for the XX44 XX54 and XX64 models. this is very useful as most manufacturer customer service reps are useless until you get to a "level 2 tech support." also, if you are worried about screen burn-in, I can attest that as a person who plays xbox360, you may get image retention, but not burn-in.

In the short time I was a able to check it out, everything else appeared ok, including the picture. After talking to Amazon customer service, I refused delivery and the delivery men took the TV with them. I was told a replacement would be shipped.

They sent a new base for the TV which was very simple to install... Great TV and customer service from both Amazon and Samsung.

I called Amazon and the customer service lady gave me the toll free Samsung phone number and said "if Samsung doesn't take care of your problem we will".

Sadly, the TV also seems to suffer from some emerging technical issues that you may want to think twice about before purchasing. My first TV for lack of a better word was a lemon. It started to make a high pitched electrical chirping sound after a week of operation and went through extended periods where the sound would cut in and out.

You'll find you may even get some extra channels depending on your area. I even get scrambled cable channels on an occasion (over cable not OTA). sound is adequate for a sitcom or like.

May be it is my TV set only, but, I had just received this TV on Today, Dec 14th and after tuning the TV for over the air signals and Cable Signals a couple of times (I was not getting all the local hd channels so I did full scan Air+Cable 2-3 times) and watched TV for a short 4 hour run I can clearly see burn in of Channel Auto Scan dialogue box text. I'm very much disappointed with TV. I hope I can return the set and get my money back.

Also having black bars on the sides in non-hd transmission is also does the same. The warranty does not cover burn-in !!! A minor quibble is with the remote which does not accept the codes for dish network receiver and has no manual search feature.

THE ONE ISSUE I have so far, and I've only had it for two weeks, is that there is slight screen burn(yeah, I know, I know, and I've adjusted it for maximum burn in protection ALREADY!)from the edges of the standard view - only noticeable when picture switches to hd and displays light to white backgrounds - but at times, is clearly noticeable - a distinct line forms in the area where the standard picture normally displays on each side of the screen. It is reduced after watching hd signal for an hour or two, but I've done everything to reduce screen burn - and this just seems like its there to spite me! Anybody else have the same issue???

I have only watched hd DVD movies on this set (stay away from hd DVD players now as it is about to become obsolete as it loses the format war to Blu-Ray...but I'm not about to buy a Blu Ray player any time soon until they get prices to a reasonable level...sorry for the tangent) and some look AMAZING...others are so-so, but I think this is due to the production companies themselves as opposed to the TV or player.

but the little extras i like are that if you look online you will find a large community of samsung plasma owners with both a wiki and a forum for various issues/setting for the XX44 XX54 and XX64 models. this is very useful as most manufacturer customer service reps are useless until you get to a "level 2 tech support." also, if you are worried about screen burn-in, I can attest that as a person who plays xbox360, you may get image retention, but not burn-in.

Disappointed, I sent the TV back for an exchange. The next TV did not exhibit any of these same issues and, as stated earlier, I believe it was an isolated problem with that particular TV I received. The new TV worked fine, but after a few weeks of viewing I noticed a very subtle flickering of the image while watching.

The picture itself is good, blacks are black, and you can view from any angle, but the worrying of burn-in and image retention is still a problem. If I had to do it over again, I'd definitely pay a little more and go with an LCD. I admit you'd be giving up picture quality and would pay more, but you just wouldn't have these possible issues by going with an LCD.

Cables are something that I would generally buy online. Seems to me all the big stores have a ridiculous mark-up on their cables. Anyway, there IS image retention on this TV, I don't think it is burn-in, however, because it has always left after watching other content or programs, or running one (or both) of the screen burn protection modes (manual says one hour is good).

"Ghosting" or "Ghost images" will be a given, period. Contrary to what Samsung says, a break-in period is mandatory on this TV to lessen the effects, even though they will still occur if you're not careful. I broke-in this plasma religiously for 300 hours (no black bars, no scrollings/tickers, no still images whatsoever- basically full screen DVDs only) and still seem to have a problem with image retention.

For those of you who are not, it's a good test. At the beginning of each episode the word "LOST" in white on a black background rotates and moves towards the viewer. After my break-in period, and watching the show, the "LOST" letters would leave a ghost image as they rotated across the screen.

Even leaving the TV on mute (small checked box on the left lower corner of screen) for a short time was leading to a residual image. It cleared after running the white screen feature for an hour.

He took it home, opened it up and watched for 20 minutes before it stopped working. He called Samsung, because there was a big "STOP, do not return this TV" on the manual. They told him there is no one in San Diego to repair it but that they promised to find someone (sounds familiar).

They said they had located a repairman in San Diego that would fix my TV (the FOURTH time they have done this) and they gave me the repair phone number. The Samsung service center said they had called the repair location and confirmed that they would be able to repair my television. I called the repair location today and they said they had never heard of me or my TV!

Mid November it quit. I'm still waiting on the repair. Samsung customer service keeps saying they first try to repair.

Called Sears for repair, naturally they are "busy", but said they have had problems with this TV's picture board burning out (whatever that means). It was fine when it worked, but I sure wish I would have bought something different now.

STILL no repair. I received a call yesterday from someone with an Asian accent of some kind asking if my TV was ever repaired. I told him no, and he got off of the phone fast.